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Retail Sales Associate at Xfinity
2 months ago
Comcast is a leader in the media and technology sector, dedicated to innovation and excellence in delivering top-notch entertainment and online experiences. As a Fortune 50 company, we offer diverse career opportunities across various locations and fields.
Position Summary:
We are excited to announce a role that includes a $1500 Signing Bonus (subject to terms and exclusions), uncapped commission potential, a 4-day work week, and immediate benefits including courtesy TV and internet services.
Key Responsibilities:
- Engage directly with customers in a retail environment, assessing their product needs and providing tailored recommendations.
- Deliver exceptional customer service during all interactions.
- Assist customers in understanding their account statements and facilitate bill payments in-store.
- Resolve customer inquiries, address concerns, upgrade services, and process requests efficiently.
- Maintain an expert-level understanding of Comcast's products and services.
- Stay informed about competitive offerings and maintain comprehensive product knowledge.
- Foster a fun and competitive atmosphere within the team.
Ideal Candidate:
If you are passionate about technology, eager to learn, and thrive in a customer-centric culture, this position offers limitless career potential.
Benefits:
We provide extensive on-the-job training, comprehensive benefits from day one, and unlimited earning potential through uncapped commissions.
Expectations:
- Uphold our Operating Principles as the foundation of your work.
- Prioritize the customer experience by acting in their best interest.
- Be an enthusiastic learner and advocate for our technology and services.
- Collaborate effectively with team members to achieve collective goals.
- Drive results and contribute to growth.
- Promote an inclusive and diverse workplace.
- Act with integrity towards colleagues, customers, investors, and the community.
Qualifications:
- High School Diploma or equivalent required.
- 2-5 years of relevant experience preferred, especially in consumer electronics or wireless retail sales.
- Flexibility to work evenings, weekends, holidays, and overtime as needed.
- Consistent and punctual attendance is essential.
- Ability to lift 25-pound boxes and remain active throughout the workday.
Perks:
We offer a comprehensive benefits package including medical, dental, and vision coverage, Comcast XFINITY courtesy services, discounted tickets to Universal Resorts, paid parental leave, tuition reimbursement up to $8,000, paid time off, and a 401K savings plan with matching contributions up to 6%.
