Telecommunications Provisioning Specialist

2 days ago


Melbourne, Florida, United States LanceSoft Full time
Job Summary:

As a Provisioning Specialist at LanceSoft, you will play a critical role in ensuring the smooth delivery of telecommunications products and services to our clients. You will work closely with our telecommunications engineering team to provide expert knowledge and support in the ordering and provisioning of telecom products and services.

Key Responsibilities:

  • Collaborate with the telecommunications engineering team to provide expert knowledge and support in the ordering and provisioning of telecom products and services.
  • Work with telecommunications vendors and partners to provide products and services such as access bandwidth required to fulfill program orders.
  • Examine and process orders, track deliveries, and perform data organization and entry tasks required to monitor and communicate progress of orders.
  • Collaborate with technical teams to solve problems and ensure timely delivery of orders.
  • Provide regular circuit status updates within implementation databases and software tools.
  • Liaise with telecommunication vendor provisioning teams to resolve administrative and technical issues for active orders.
  • Write, submit, process, and coordinate all provisioning-related documents to/from carriers as required.
  • Provide support to service delivery teams during acceptance testing and turn-up of FTI program services.
  • Contribute to the development of new and existing procedures supporting ordering, provisioning, and delivery of telecommunications products and services.
  • Provide data analysis of existing and ordered circuit inventories to ensure data integrity and accuracy.

Requirements:

  • Associates or higher degree preferred, or equivalent work experience.
  • Expert knowledge of telecommunications carrier ordering systems and processes.
  • Strong software scripting knowledge to assist with data analysis.
  • Strong knowledge of MS Office suites.
  • Strong data analytical background, identifying patterns, and determining root causes.
  • Strong written and verbal skills, including enhanced capacity for multi-tasking.
  • Strong organization skills and process-oriented.

Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical insurance, dental and vision insurance, 401k contributions, critical illness insurance, voluntary permanent life insurance, accident insurance, and other employee perks.

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