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Administrative Support Specialist

2 months ago

Topsham, Maine, United States SERVPRO of BathBrunswick Full time
Position Overview

Benefits:

  • SIMPLE IRA Matching
  • Dental insurance
  • Health insurance
  • Paid time off

Are you passionate about assisting individuals during challenging times?

Join our team at SERVPRO of Bath/Brunswick as an Administrative Support Specialist. In this role, you will play a crucial part in our mission to restore properties affected by fire and water damage, ensuring that our clients experience a seamless recovery process.

We are in search of a candidate who excels in communication, possesses strong analytical abilities, and is adept at managing multiple tasks simultaneously. If you are self-driven and have exceptional interpersonal skills, you will thrive in our dynamic work environment. The ideal candidate is proactive, dedicated to delivering outstanding customer service, and takes pride in their work. Are you reliable and eager to consistently surpass expectations? If so, you might be the perfect fit for our team.


Key Responsibilities
  • Responding to phone inquiries and assisting clients with their requests in a professional and timely manner.
  • Maintaining accurate records and tracking information daily.
  • Performing office administrative tasks, including drafting emails and written communications.
  • Executing precise data entry tasks.
  • Providing support to other departments as required.
  • Engaging in various projects as needed.

Qualifications
  • Minimum of 1 year of experience in an administrative or office-related role is preferred.
  • Experience in a service-oriented environment is advantageous.
  • Exemplary customer service skills, including effective listening and questioning techniques.
  • Strong organizational skills with a keen attention to detail.
  • Able to thrive in a fast-paced, collaborative office setting.
  • Familiarity with Microsoft Office Suite (Outlook, Word, Excel) is a plus.
  • Willingness to learn new software applications.
  • High School Diploma or GED is required.
  • Must be able to successfully complete a background check in accordance with applicable laws.

Work Schedule
  • Full-time position, with flexibility to work overtime as needed.
  • Standard working hours are from 7:30 AM to 5:00 PM.