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Administrative Operations Coordinator
2 weeks ago
Mayo Clinic is a leading healthcare provider and researcher, dedicated to improving the lives of patients through innovative medical practices, cutting-edge research, and compassionate care. As an administrative operations coordinator, you will play a vital role in supporting our clinical teams, ensuring seamless patient experiences, and driving operational excellence.
At Mayo Clinic, we offer a comprehensive benefits package designed to support your overall well-being. This includes competitive compensation, health insurance, retirement savings plans, and opportunities for professional growth and development. Our commitment to diversity, equity, and inclusion creates a welcoming environment where everyone can thrive.
This role requires a highly organized and communicative individual who can multitask effectively, handle confidential information, and maintain accurate records. Your strong interpersonal skills will enable you to build effective relationships with patients, colleagues, and management. If you are driven by a passion for delivering exceptional patient care and possess excellent problem-solving skills, we encourage you to apply.
Responsibilities:
- Coordinate daily patient flow, including preparing patients for exams, managing wait times, and facilitating smooth transitions between departments
- Manage appointment schedules, ensuring timely follow-ups, cancellations, and rescheduling
- Schedule tests and consults, coordinating logistics with various departments and vendors
- Process and maintain accurate medical records, adhering to HIPAA guidelines and compliance standards
- Collaborate with clinical teams to resolve complex issues, escalate concerns, and develop solutions to improve operational efficiency
Requirements:
- High school diploma or GED; associate's degree or higher preferred
- 1+ years of experience in healthcare administration, customer service, or related field
- Exceptional communication and organizational skills
- Proven ability to multitask, prioritize tasks, and maintain accuracy in high-pressure environments
- Familiarity with electronic health records (EHRs), Microsoft Office Suite, and other software applications
About Us:
With over 150 years of history, Mayo Clinic has grown into one of the largest, most respected medical institutions globally. Our commitment to advancing medical knowledge, delivering innovative care, and fostering a culture of excellence makes us a leader in healthcare. Join us in shaping the future of medicine.