Medical Assistant

4 weeks ago


Bel Air, Maryland, United States University of Maryland Medical System Full time

At the University of Maryland Medical System, we are seeking a highly skilled Medical Assistant to join our team in Harford County. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our clinicians in delivering high-quality services.

Key Responsibilities:

  • Escort patients to examination rooms, take and record accurate medical histories and vital signs, and promptly report any changes or abnormalities to the clinician.
  • Assist clinicians with examinations and procedures as requested, ensuring a safe and comfortable environment for patients.
  • Clean and maintain examination rooms, equipment, and supplies, adhering to strict infection control and safety protocols.
  • Triage phone calls, document patient information, and translate messages to physicians for response, ensuring timely communication.
  • Call pharmacies to refill prescriptions under the direction of a physician or practitioner, maintaining accurate records.
  • Assist patients with mobility issues, using proper body mechanics to ensure their safety and comfort.
  • Perform laboratory procedures with competence and adherence to quality control protocols, providing clear instructions to patients.
  • Explain procedures to patients, answer questions, and refer them to appropriate team members, promoting patient understanding and satisfaction.
  • Comply with established departmental policies, procedures, and safety protocols, ensuring a safe and efficient work environment.
  • Recognize and respond appropriately to emergency situations, prioritizing patient safety and well-being.
  • Inspect medication samples to ensure they are not expired, maintaining accurate records.
  • Report complaints, problems, and resolutions to the Practice Administrator, promoting open communication and resolution.
  • Maintain equipment logs for calibration and quality control, ensuring optimal performance.
  • Perform other clinical functions as delegated and supervised by the physician, adapting to changing needs and priorities.

Requirements:

  • A high school diploma or equivalent is required; Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is preferred.
  • One year of previous related experience or graduation from an accredited program within the last 12 months is required.
  • BLS certification is also required.

Skills and Abilities:

  • Good customer service skills, with the ability to understand and follow oral and written instructions.
  • Heavy lifting and transporting stretcher and wheelchair patients may be required.
  • Working knowledge of sterile techniques, special procedures, and infection control protocols.
  • Ability to document and communicate pertinent information, establish effective working relationships with patients and staff.


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