Insurance Customer Care Specialist
3 weeks ago
POSITION SUMMARY:
Sean Joyner - State Farm Agent is seeking a dynamic Customer Service Representative who excels in identifying opportunities and fostering enduring client relationships. Your expertise in insurance products and market trends will enable you to engage with clients effectively, assess their requirements, and promote services that enhance their experience. You will cultivate and nurture customer connections within the community to advocate for State Farm offerings, including auto, home, and life insurance.
KEY RESPONSIBILITIES:
- Generate leads, arrange meetings, assess customer needs, and promote suitable products and services.
- Employ a customer-centric, needs-based approach to inform clients about insurance choices.
- Demonstrate a strong work ethic with unwavering dedication to achieving success daily.
- Build and maintain customer relationships, providing follow-up as necessary.
REQUIRED QUALIFICATIONS:
- Prior experience in customer service is advantageous.
- Genuine interest in marketing products and services tailored to customer needs.
- Exceptional communication abilities - both written and verbal.
- Capability to connect effectively with clients.
- Must acquire Property & Casualty license and Life & Disability License.
EMPLOYEE BENEFITS:
- Competitive salary with commission and bonus opportunities.
- Paid time off, including vacation and personal/sick days.
- Health and dental benefit allowance available.
- Reimbursement for licensing costs after three months of employment.
- Signing bonus available for pre-licensed candidates.
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