Restaurant Shift Manager
4 days ago
The Restaurant Shift Manager is a critical role within our restaurant operations, responsible for ensuring smooth day-to-day activities, effective team management, and exceptional customer experiences. This is an excellent opportunity for those with leadership potential and a passion for the foodservice industry.
**Job Overview:**
We are seeking a highly motivated and experienced Shift Leader to join our management team at Smashburger. As a key member of our staff, you will be responsible for overseeing daily restaurant operations, managing personnel, and promoting a culture of excellence within the team. Your primary goal is to drive sales growth, improve customer satisfaction, and maintain high standards of quality and service.
**Responsibilities:**
- Manage front-of-house (FOH) and back-of-house (BOH) operations, ensuring efficient workflows and optimal guest experiences.
- Promote a positive work environment, recognizing and rewarding employees for outstanding performance.
- Develop and implement strategies to enhance customer engagement, loyalty, and retention.
- Maintain accurate records, manage labor schedules, and adhere to company policies and procedures.
- Foster strong relationships with restaurant staff, supporting their growth and development through training and feedback.
**Requirements:**
To succeed in this role, you will need:
- Previous experience as a Shift Leader or similar position in the fast-food industry.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
- Strong problem-solving and time management skills, with a focus on meeting productivity and quality targets.
- Ability to work effectively in a fast-paced environment, adapting to changing circumstances and priorities.
- Physical ability to stand for extended periods, move quickly, and lift boxes weighing up to 50 pounds.
Estimated Salary Range: $45,000 - $60,000 per year, depending on location and experience.
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