Customer Service Representative

3 weeks ago


Walnut, Illinois, United States First Federal Savings Bank Illinois Full time

First Federal Savings Bank Illinois is a leading financial institution seeking a skilled Customer Service Representative for our Illinois branch.

We offer a competitive salary of $38,500 per year, along with opportunities for career growth and professional development.

Job Overview

As a Customer Service Representative at First Federal Savings Bank, you will be responsible for building customer relationships and developing business with existing and prospective customers. You will process customer account transactions, provide high-quality customer service, and proactively promote all First Federal Savings Bank products and services.

Responsibilities
  • Process customer account transactions with accuracy and efficiency.
  • Provide exceptional customer service through effective communication and problem-solving skills.
  • Develop and maintain strong relationships with customers to increase sales and customer loyalty.
Requirements

To be successful in this role, you must possess excellent customer service skills, a positive and friendly attitude, and the ability to work effectively in a team environment. Previous retail sales and/or customer service experience or previous teller or banking experience are preferred.

Benefits
  • Tailored training to meet your individual needs.
  • Casual Jean Fridays & Saturdays with First Federal polo provided.
  • Engaging Employee Wellness program.
  • Paid days off for your birthday and work anniversary.
About Us

First Federal Savings Bank Illinois is an equal opportunity employer committed to diversity and inclusion. We strive to create a work environment that is inclusive, supportive, and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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