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Head of Family and Clinical Services

2 months ago

Pittsburgh, Pennsylvania, United States RethinkFirst Full time
Position Overview

RethinkFirst is pioneering a unique human- and web-based initiative aimed at delivering effective and affordable clinical best practice tools tailored for diverse populations within the neurodiversity community. This includes support for employees who are caregivers for children and teens with learning and behavioral challenges, neurodivergent employees, and the organizations that assist them. Our program, crafted by globally recognized experts, empowers individuals to engage in personalized skill-building and support through online resources and one-on-one consultations, ultimately reducing stress, fostering a supportive environment, and enhancing workplace productivity.

Key Responsibilities

The primary role of the Director of Family and Clinical Services is to provide individualized teleconsultation services via phone or video across two specialized teams:

  1. A parent training initiative focused on parents and caregivers of children with various learning and behavioral challenges.
  2. A neurodiversity at work initiative aimed at supporting neurodivergent professionals and their managers.

This position emphasizes the importance of ongoing consultation, ensuring that regular follow-ups with clients are conducted. The Director will be responsible for documenting notes, recommendations, and referrals, and will respond to client inquiries within one business day.

Responsibilities Include:

  • Providing behavioral analytic strategies and techniques for implementation in home and community settings (e.g., potty training, social skills development, advocacy skills, daily living activities).
  • Guiding clients through the school system, IEP processes, and transition programming to adulthood.
  • Assisting with navigating diagnoses, self-disclosure, self-advocacy, and executive functioning skills in professional environments.
  • Making referrals to additional company-sponsored benefits as necessary (EAP, health plans, etc.).

This role functions as an individual contributor while regularly collaborating with fellow Directors for case reviews and collective problem-solving. Opportunities for expansion into related activities, such as writing articles and hosting webinars, may also be available.

Required Qualifications

  • Master's Degree or higher.
  • Board Certified Behavior Analyst certification.

Skills and Experience

  • A minimum of 5 years of direct experience working with individuals with developmental disabilities, employing modern, ethical, compassionate, and person-centered ABA principles.
  • At least 3 years of experience in conducting parent training using ABA and cultural humility principles.
  • Experience in supporting neurodivergent professionals (e.g., ADHD and Level 1 autism) in workplace settings.
  • Exceptional verbal and written communication skills.
  • Ability to manage multiple consecutive calls and transition seamlessly between them.
  • Capacity to work independently with minimal supervision and demonstrate initiative.
  • Proficient in making independent decisions and communicating effectively.
  • Commitment to maintaining confidentiality and security of sensitive project/client information.
  • Ability to collaborate within a multidisciplinary team, connecting remotely with colleagues from diverse professional backgrounds.
  • Strong organizational and executive functioning skills.
  • Bilingual capabilities and the ability to work across international time zones are strongly preferred.

Benefits Offered:

  • Comprehensive health, dental, and vision benefits package.
  • Generous paid time off.
  • 11 Paid Holidays.
  • 401k plan with matching contributions.
  • Parental leave.
  • Support for professional development.

Commitment to Inclusivity

RethinkFirst is an equal opportunity employer dedicated to fostering a workplace free from harassment and discrimination. We celebrate the diverse backgrounds of our employees, as these differences drive curiosity, innovation, and the success of our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by applicable laws. Accommodations are available for applicants with disabilities.