Patient Access Representative II

3 weeks ago


Papillion, Nebraska, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Perform scheduling, registration, and patient pre-admission and admission functions to support departmental efficiencies.
  • Obtain complete and accurate patient demographic information, ensuring compliance with financial and cash control policies and procedures.
  • Employ proper and compliant patient liability collection techniques before, during, and after date of service.
  • Assist with scheduling diagnostic procedures, including entering data in scheduling systems and providing customers with appointment instructions.
  • Verify insurance, benefits, coverage, and eligibility, and obtain insurance authorizations for scheduled and unscheduled hospital services.
Requirements
  • High school diploma or equivalent required; some college coursework preferred.
  • 0-1 year of customer service experience; 0-1 year of administrative experience in a medical facility, health insurance, or related area preferred.
  • Minimum typing skills of 35 wpm and demonstrated working knowledge of PC/CRT/printer.
  • Ability to work in a fast-paced environment, receive and express detailed information through oral and written communications, and maintain Conifer Standards of Care.
Work Environment

The Patient Access Representative II will work in a hospital administration setting, potentially exposed to life-threatening patient conditions. Must be available to work hours and days as needed based on departmental/system demands.



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