HVAC Sales Service Coordinator

3 weeks ago


Cedar Grove, Wisconsin, United States American Air Filter Company Full time
Job Summary

The HVAC Sales Service Coordinator plays a crucial role in driving service business growth for the AAF International New Jersey Branch. This position is responsible for coordinating filter service jobs, scheduling appointments, and maintaining relationships with customers.

Key Responsibilities
  • Coordinate and schedule filter service jobs with customers
  • Order filters and material needs for jobs
  • Create Service Tickets
  • Perform filter surveys and maintain relationships with customers
  • Direct reports include the service technicians
  • Develop service portfolio to support business growth
  • Maintain service estimate tool for region
  • Maintain utilization schedule of technicians monthly
  • Support and review National Service Safety protocols
  • Maintain OHSA 10 annual training for self and the team
Requirements
  • HVAC Certification required
  • Sales and Service experience in HVAC background
  • Strong cross-functional teamwork and communication skills
  • Able to interpret industry standards, technical drawings, and specifications
  • Strong digital literacy in Microsoft Office, including Teams, SharePoint, and SAP
  • Leader with strong conflict resolution skills, resilience, and schedule management
  • Good organizational and project management skills
Salary

$70K-$80K annually



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