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Account Service Specialist

7 days ago

Malden, Massachusetts, United States Berlin Packaging Full time
About Us
Berlin Packaging is a leading supplier of rigid packaging solutions. We have a rich history of innovation and growth, with a commitment to delivering exceptional customer service and support.

Job Requirements
To be successful in this role, you will need:
* A Bachelor's degree or equivalent experience
* 2+ years of experience in an account support role, with a customer-centric mindset
* Demonstrated project management skills
* Ability to complete tasks and solve problems with limited guidance and direction
* Strong business acumen and willingness to learn Berlin Packaging's business, products, customers, and suppliers
* Excellent problem-solving, decision-making, and analytical skills
* Strong interpersonal and communication skills, including written, verbal, and active listening
* Highly organized and detail-oriented
* Strong time management skills, prioritizing and following up
* Operates with a sense of urgency and is flexible and open to change and new ways of working
* High energy, positive attitude, and contributes to a positive team culture

Why Work with Us?
We offer a comprehensive benefits package, including competitive PTO, medical insurance, health savings account (HSA), flexible spending accounts (FSAs), vision insurance options, paid parental leave, health club reimbursement, tuition reimbursement, and more.