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Electrical Services Team Leader

2 months ago


Davenport, Iowa, United States Shaw Electric Company Inc. Full time
Job Overview

POSITION SUMMARY:

The Field Services Supervisor (FSS) plays a crucial role in overseeing electrical service operations at client locations. This position entails managing PLC and HMI systems, constructing control panels, and collaborating with engineering and automation teams. The FSS is accountable for ensuring that all assigned projects are completed profitably by implementing effective operational strategies and coordinating resources efficiently.


KEY RESPONSIBILITIES:

  • Lead field service initiatives, acting as the main point of contact for service inquiries and dispatching duties.
  • Supervise team members through constructive coaching, performance feedback, and ongoing training.
  • Design and assemble electrical and control systems, ensuring compliance with industry standards and client specifications.
  • Develop and implement control systems, including PLC devices, programming, and industrial networks.
  • Conduct advanced troubleshooting for various electrical systems, including motors, relays, and complex PLC controls.
  • Perform high voltage testing and maintenance on critical electrical equipment.
  • Execute thermography assessments to identify electrical anomalies and generate detailed reports for clients.
  • Ensure client satisfaction by:
    • Evaluating technical challenges and proposing effective solutions.
    • Gathering and analyzing relevant data to inform project decisions.
    • Implementing thorough review processes to ensure quality and accuracy.
  • Collaborate with clients and internal teams to align on project objectives and deliverables.
  • Promote Shaw Electric Company Inc. services by identifying new opportunities and maintaining exceptional client relationships.
  • Oversee project materials, including procurement, inventory management, and timely processing of unused items.
  • Maintain a clean and organized job site.
  • Manage job site personnel, including task assignments, scheduling, and monitoring progress to meet deadlines.
  • Maintain accurate documentation for daily operations, including job logs, change orders, and safety records.
  • Complete projects within budgetary constraints and allocated labor hours.
  • Ensure adherence to safety protocols, conducting regular safety meetings and promoting a culture of safety among team members.

Posted by Shaw Electric Company Inc.