Treatment Coordinator

6 days ago

North Richland Hills, Texas, United States Jefferson Dental and Orthodontics Full time
Job Title: Treatment Coordinator

At Jefferson Dental and Orthodontics, we are committed to delivering exceptional patient care and making quality oral healthcare accessible to everyone. As a Treatment Coordinator, you will play a vital role in our mission by educating patients about the importance of oral health and providing personalized support throughout their treatment journey.

Key Responsibilities:

  • Engage in open, educational communication with patients to provide an overview of their visit and address their questions or concerns.
  • Assist with patient concierge duties, including greeting patients, processing paperwork, and scheduling appointments.
  • Streamline patient visits by proactively preparing Smile Road Maps and pulling necessary information.
  • Initiate patient paperwork for treatment, including employment and insurance documentation.
  • Provide assistance with payment-related questions and process in-office payments.
  • Collaborate with the Patient Concierge to ensure seamless patient experiences.

Requirements:

  • Minimum age of 18 required.
  • High School Diploma or equivalent required.
  • Bilingual (English/Spanish) highly preferred.
  • Minimum 1 year of Dental office experience highly preferred.
  • Minimum 1 year of patient care or customer service experience highly preferred.
  • Intermediate to advanced computer skills, including data entry.
  • Reliable transportation and availability to work clinic hours, including Saturdays.

At Jefferson Dental and Orthodontics, we value our patients and strive to provide a 5-star experience. If you are passionate about patient care and possess excellent communication skills, we invite you to join our team and contribute to our mission of delivering exceptional oral healthcare.

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