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Pharmacy Technician Supervisor
2 months ago
Dartmouth Health is seeking a highly skilled Pharmacy Technician Supervisor to oversee the daily operations of our pharmacy team. As a key member of our team, you will be responsible for ensuring the efficient and safe preparation and dispensing of medications.
Key Responsibilities- Coordinate and supervise the daily activities of pharmacy technicians
- Partner with the pharmacy manager to ensure the daily performance of medication preparation and dispensing activities
- Monitor productivity, quality of work, and completion of assignments
- Ensure pharmacy work areas are maintained, medication distribution systems operate reliably, and all legal and regulatory requirements are met
- Recruit, orient, train, and evaluate pharmacy staff
- Schedule staff and ensure appropriate staff coverage
- Assist in the development and administration of departmental policies and procedures
- Resolve operational and staff issues or conflicts
- Work collaboratively with technicians to improve work processes
- Oversee pharmacy staff development and promote the advancement of pharmacy technician staff
- Identify areas for cost control and waste management, making recommendations and participating in process improvement
- Participate in compliance and quality improvement activities
- Resolve customer complaints and ensure excellent customer service
- Minimum of 3 years of combined supervisory and technician experience in a pharmacy or equivalent
- Associates degree or higher in a management or health-related field preferred
- Substantial knowledge of technician duties and demonstrated high level of precision, responsibility, efficiency, and judgment required
- Demonstrated ability to work independently and set priorities, making critical decisions
- Effective problem-solving, change management, and communication skills essential
- Required licensure/certifications: Pharmacy Technician Certification (CPhT) and NH Board of Pharmacy
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing a safe and inclusive work environment for all employees and patients.