Pharmacy Technician Supervisor

4 weeks ago


Lebanon, Pennsylvania, United States Dartmouth-Hitchcock Health Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Technician Supervisor to join our team at Dartmouth-Hitchcock Health. As a key member of our pharmacy team, you will be responsible for supervising pharmacy technician staff and ensuring the efficient operation of our pharmacy services.

Key Responsibilities
  • Coordinate and supervise the daily operations of pharmacy technician staff.
  • Partner with the pharmacy manager to ensure the daily performance of medication preparation and dispensing activities.
  • Monitor productivity, quality of work, and completion of assignments.
  • Ensure pharmacy work areas are maintained, medication distribution systems operate reliably, and all legal and regulatory requirements are met.
  • Recruit, orient, train, and evaluate pharmacy staff.
  • Schedule staff and ensure appropriate staff coverage.
  • Assist in the development and administration of departmental policies and procedures.
  • Resolve operational and staff issues or conflicts.
  • Work collaboratively with technicians to improve work processes.
  • Oversee pharmacy staff development and promote the advancement of pharmacy technician staff.
  • Identify areas for cost control and waste management, making recommendations and participating in process improvement.
  • Participate in compliance and quality improvement activities.
  • Resolve customer complaints and ensure excellent customer service.
Requirements
  • Minimum of 3 years of combined supervisory and technician experience in a pharmacy or equivalent.
  • Associates degree or higher in a management or health-related field preferred.
  • Substantial knowledge of technician duties and demonstrated high level of precision, responsibility, efficiency, and judgment required.
  • Demonstrated ability to work independently and set priorities, making critical decisions.
  • Effective problem-solving, change management, and interpersonal skills essential.
Preferred Qualifications
  • Pharmacy Technician Certification (CPhT and NH Board of Pharmacy) required.
  • BLS within 30 days of hire in the Retail or Specialty Pharmacy if required to administer immunizations.


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