Bender Applications Engineer

2 weeks ago

Novi, Michigan, United States BLM GROUP USA CORPORATION Full time
Job Title: Bender Applications Engineer

Job Summary:

We are seeking a highly skilled Bender Applications Engineer to join our team at BLM GROUP USA CORPORATION. As a key member of our sales and marketing department, you will be responsible for analyzing customer application requirements and selecting the best equipment to meet their needs.

Key Responsibilities:

  • Analyze customer drawings to determine the feasibility of an application utilizing BLM's product offerings.
  • Evaluate and conduct time studies to determine the most effective machine solution for the customer in a timely fashion.
  • Perform a thorough application analysis and recommend a best-fit bender solution for the customer.
  • Conduct bender demonstrations for customers at the BLM GROUP USA facility in Novi, MI.
  • Work with Applications Manager(s) and Bender Product Manager(s) to maintain the equipment, tooling, and demonstration material inventory in the BLM GROUP USA Solution Center.
  • Manage customer service tickets submitted for bender applications-related topics.
  • Occasionally support customers in the field with advanced training and/or applications.
  • Commissioning and calibration of Solutions Center benders.
  • Responsible for development of demonstration parts.
  • Presentation of bender software at tradeshows.
  • Assist with the development of Sales Tools for new features or machines.
  • Maintain a positive rapport and business relationship with customers by providing outstanding customer service.
  • Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products.
  • Travel up to 30% as needed by management.

Requirements:

  • Associate's degree in a related technical field; prior experience or equivalent military training may be substituted for a degree.
  • At least three (3) years of bending experience across multiple applications including bender setup, bender service, bender maintenance experience, or CNC bender part programming.

Preferred Qualifications:

  • Thorough understanding of bending tool designs and how they apply to specific machine and part applications.
  • Thorough knowledge and understanding of statistical evaluations.
  • Thorough knowledge and understanding of robotic cell integration.
  • Must be able to help advise others within the department with respect to technical matters.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Able to effectively use the Internet.
  • Highly organized.
  • Excellent verbal and written communication skills.
  • Must be able to work effectively with minimal supervision.
  • Must have excellent time management skills.
  • Able to effectively work with all levels of team members and all types of customer personalities.
  • Fluent in Italian preferred, but not necessary.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The incumbent works primarily in an office environment. May occasionally work in a manufacturing facility where the noise level may be moderate to loud.

The position requires approximately 30% travel. Must be available to travel both domestically and internationally as required by management.

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