Senior Client Advisor

4 days ago

Malibu, California, United States James Perse Los Angeles Full time
Job Summary

We are seeking a highly skilled and experienced Senior Client Advisor to join our team at James Perse Los Angeles. As a Senior Client Advisor, you will be responsible for achieving sales targets, establishing relationships with clients, and maintaining exceptional customer service standards.

Key Responsibilities
  • Achieve daily, monthly, and annual sales targets and key performance indicators.
  • Establish relationships with clients and manage communication consistent with James Perse.
  • Set the example for exceptional customer service, client experience, and store standards.
  • Maintain the selling floor, merchandise, visuals, and store standards.
  • Maintain and grow existing clients and reach new prospects through networking and outreach.
  • Support operational tasks and projects.
  • Open and close the store and conduct all opening and closing procedures.
  • Local market knowledge of clientele base and brand competitors.
  • Participate in special events and projects as needed.
  • Adhere to all store and company procedures while maintaining operational and client experience excellence.
Requirements
  • High School Diploma or GED required.
  • College Degree preferred.
  • Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
  • Ideally has a cultivated and established clientele following.
  • Experience working in retail environments with 7 days a week operation, which require open scheduling availability based on business needs.
Competencies
  • Candidates must be outgoing, energetic, professional, and good representatives of our brand.
  • Strong interpersonal and communications skills both verbal and written.
  • Strong independent work ethic, excellent time management skills, and high level of integrity.
  • Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Compensation

This position pays $20.00 per hour plus commission on personal net sales.

About James Perse Los Angeles

James Perse Los Angeles was founded over 20 years ago by its eponymous designer. Our mission is to bring an elevated look and feel to unique products, and we have expanded to producing full lines of modern classics for men and women, as well as home furnishings, accessories, and limited edition goods.

We offer competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.

To view and learn more about our open positions, please visit our website.

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