Retail Sales Associate
3 weeks ago
Overview: Chico's FAS, Inc. is an equal opportunity employer dedicated to providing a customer-focused sales culture where our values and guiding principles are at the forefront of all store operations.
Salary: $14.45/hour or city/local minimum wage as applicable.
Job Description:
- Drive for Results
- Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
- Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
- Participates in visual directives including monthly store sets and zone maintenance.
- Customer Experience:
- Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
- Ensures prompt resolution of customer concerns.
- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
- Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
- Signed up clients for reward program.
- Built and maintained a solid customer following through clienteling and wardrobing.
- Knew current product fit and style assortment offerings in store and on line.
- Maintained consistent client communication through utilization of customer book.
- Operational Excellence:
- Supported replenishment activities that keep the store full and abundant.
- Assisted with locate fulfillment.
- Assisted with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
- Assisted with boutique cleanliness and organization.
- Teamwork and Growth:
- Promoted an inclusive, collaborative approach to problem solving.
- Seeks personal developmental opportunities and readily solicits feedback.
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