Inventory Management Specialist
2 weeks ago
At MSC Industrial Supply Co., we are seeking a highly skilled Vendor Managed Inventory Specialist to join our team. As a key member of our Customer Solutions team, you will be responsible for ensuring customer satisfaction through solutions by providing on-site customer service support, including order replenishment, product put away, and Lean (6S) maintenance.
Key Responsibilities:- Drive MSC customer loyalty through the support and promotion of solutions.
- Support and collaborate with MSC customer solutions and sales associates through the execution of the CARE program.
- Maintain 6S appearance of all solutions equipment.
- Daily logging of activity in Salesforce.
- Ensure appropriate stock levels min/max are maintained.
- Unpack, receive, and put away product at all solution points of use.
- Connect with customer contacts to ensure retention of solution.
- Drive product expansion through spot buy and incremental solution growth.
- Lead focus on 100% safety compliance for the VMIS team.
- Repair and maintain vending solution equipment to company standards.
- Recommend opportunities for solutions/spot buy growth to sales associates and sales management while documenting this information in Salesforce.
- Responsible for supporting shared profitability improvement goals and objectives within assigned accounts.
- Maintain knowledge of all inventory management solutions.
- Establish productive, professional relationships with key personnel in assigned customers.
- Maintain high customer satisfaction ratings that meet company standards.
- Utilize routing software tools to adhere to planned schedules and document daily activities.
- Maintain daily timekeeping using MSC-approved time management applications.
- Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
- Participate in special projects and perform additional duties as required.
- A High School Diploma or equivalent is required.
- Inventory management or customer service experience preferred.
- Relevant military experience a plus.
- Great customer service required.
- Excellent verbal and written communication skills required.
- Computer literacy and proficiency in Microsoft Office applications required.
- Excellent time management and organizational skills required.
- A valid driver's license is required.
- Position requires over 80% of daily travel within assigned territory.
- Occasional overnight travel will be required.
- Ability to lift up to 50 lbs. required.
- Ability to consistently walk, lift, bend, stretch, and stand for long periods of time is required.
- Must be willing to adhere to customer safety and use of Personal Protective Equipment (PPE) protocol.
- This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI).
Compensation starting at $17.00-$19.00 per hour depending on experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements, and peer pay equity. The Company reserves the right to modify the range as market conditions change.
At MSC Industrial Supply Co., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression, or any category protected by applicable law.
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