Bartender

3 weeks ago

Seattle, Washington, United States Moodynational Full time

About the Role

We are seeking a skilled Bartender to join our team at the Springhill Suites by Marriott Seattle Downtown/South Lake Union, managed by Moody National Management LP. As a Bartender, you will be responsible for preparing and serving a wide range of beverages to our guests, while providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities

  • Prepare and serve drinks to guests and for servers, following established guidelines and procedures.
  • Interface with guests in a professional, courteous, and efficient manner, responding to their requests and resolving any issues that may arise.
  • Accurately ring guest checks, collect cash, and process credits and room charges in accordance with established policies and procedures.
  • Maintain established pars, monitoring inventory levels of liquor and supplies, and completing requisitions on a timely basis.
  • Prepare and submit reports and information to management as specified by procedures or as requested.
  • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner, resolving customer complaints and escalating issues as necessary.

Requirements

  • Solid working knowledge of related company and brand policies, procedures, and services.
  • Food preparation and alcohol beverage serving certifications may be required to comply with applicable state and local ordinances and brand policies.
  • Ability to accurately count cash and operate a cash register.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Excellent written and verbal communication skills.
  • Exceptional problem-solving skills.
  • Ability to maintain customer focus.
  • Excellent organizational and planning skills.
  • Ability to work well in a team environment.
  • Ability to follow brand standards and procedures.

Preferred Qualifications

  • High School Diploma / GED or better.
  • Alcohol Serving Cert.
  • Food Handler Certificate.

Work Environment

This job operates in a hotel environment, and the employee is frequently required to stand, bend, kneel, walk, and reach with hands and arms. This position requires the ability to occasionally lift products and supplies, up to 50 pounds. Ability and willingness to wear uniforms, protective clothing, including hair covers, gloves, aprons, and safety shoes.

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