Clerical Specialist

Job Summary:

Clerical Specialist

Performs complex clerical work under the general supervision of the ICF/IID Incident Management Coordinator. This position involves general and specialized clerical and typing tasks for the ICF/IID Incident Management Department. Work involves the use of computer programs, communication with staff, vendors, and other agencies. The Clerical Specialist will be required to answer phone calls, research and update logs regarding staff reassignment or modified reassignments, send emails, and contact various department leads or IDT to update them on new and historical allegations. The position will also be responsible for updating ANE logs (data entry), scribing for the daily Incident Management Review Team meetings (IMRT), submitting purchase requests and work orders for the department, labeling and filing all investigations, and various other day-to-day activities.

Key Responsibilities:

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift an/or overtime in accordance with agency leave policy.
Performs routine secretarial/clerical duties such as answering telephone calls, filing and distributing correspondence, typing documents, reports, filing, and special assignments.
Maintains and organizes workstations and other pertinent storage areas. Takes inventory of supplies and submits requisition orders as needed to maintain proper supply levels.
Operates typical office equipment and checks to ensure equipment is properly working. Contacts vendors for service calls as needed.
Communicates with staff, visitors, vendors, and other agencies on issues or topics related to the operation of the department.

Requirements:

High School Diploma/GED
Minimum one (1) year experience in clerical work (experience in office practices and filing systems and experience in using Microsoft Office programs)
Experience taking meeting minutes

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide, and Employee Misconduct and HHS OIG List of Excluded Individuals/Entities. Males between the ages of 18 and 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

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