Hotel Room Attendant

1 week ago


Shelby, North Carolina, United States Strand Hospitality Services Full time
Overview

We are a leading hospitality company offering competitive pay and benefits for our valued employees. At Strand Hospitality Services, we strive to provide an exceptional experience for our guests.

Salary & Benefits

The estimated annual salary for this position is $35,000 - $45,000, depending on experience. We offer a range of benefits, including medical, dental, and vision plans, as well as a 401(k) plan with a company match of up to 4% of annual income.

Job Description

This role involves maintaining the cleanliness and appearance of guest accommodations and public spaces. Key responsibilities include:

  • Receiving and prioritizing room assignments from supervisors.
  • Checking inventory of cleaning carts and adding necessary supplies.
  • Making beds, stocking towels, and cleaning bathrooms and kitchenettes according to hotel policies.
  • Disinfecting all surfaces and ensuring rooms meet hotel and brand standards.
Requirements & Qualifications

To be successful in this role, you will need to possess:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and ability to maintain confidentiality.
Bonus Responsibilities

In addition to the above responsibilities, the successful candidate will also be required to:

  • Notify supervisors of any damage or maintenance issues in rooms.
  • Restock complimentary coffee, snacks, and toiletry supplies according to hotel checklists.
  • Perform other related duties as assigned by supervisors.
Core Competencies

This role requires the following core competencies:

  • Cleanliness
  • Efficiency/Production
  • Timeliness
  • Guest Satisfaction
  • Friendliness/Helpfulness
Work Environment

This role involves frequent standing, walking, bending, and lifting. You must be able to adjust focus frequently and have good close, peripheral, and depth/distance vision. Occasional crawling may be required.



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