Customer Service Representative Associate Complex Scheduler
2 weeks ago
As a Customer Service Representative Associate Complex Scheduler at Spectrum Health System, you will play a vital role in assisting and educating members, employer groups, providers, colleagues, and/or agents of health plan benefits. Your primary responsibility will be to facilitate and resolve problems, understand claims, billing and coding, and provide exceptional customer service.
Key Responsibilities:
- Assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits.
- Facilitate and resolve problems related to health plan benefits.
- Understand claims, billing, and coding processes.
- Provide exceptional customer service and support.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Knowledge of health insurance and benefits.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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