Night Cashier/Relief Night Auditor

4 weeks ago


Honolulu, Hawaii, United States Sightlinehospitality Full time
Hotel Front Desk Associate

Holiday Inn Express Waikiki Beach is seeking a skilled and detail-oriented Front Desk Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Accurately handle guest check-ins and check-outs, including processing payments and handling room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Maintain a clean and organized front desk area, including handling guest requests and resolving any issues that may arise.
  • Collaborate with other hotel staff to ensure seamless guest service and resolve any issues that may arise.
  • Perform night audit procedures, including balancing and reconciling departmental accounts.
Requirements:
  • Fluency in English (verbal and written) is required.
  • A minimum of two years' experience in a customer service or public contact related job is desired.
  • High school diploma or equivalent is required.
  • Computer literacy with a good working knowledge of Word and Excel is essential.
  • Adaptable experience with travel industry reservation systems and hotel property management systems is preferred.
Benefits:
  • 401(k) Plan
  • Medical, Vision, Dental, and Life Insurance
  • Time Off benefits
  • Employee discount for stays at hotels within Sightline Hospitality's expanding portfolio

Holiday Inn Express Waikiki Beach is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds.



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