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Night Cashier/Relief Night Auditor

2 months ago

Honolulu, Hawaii, United States Sightline Hospitality Full time
Job Title: Night Cashier/Relief Night Auditor

Holiday Inn Express Waikiki Beach is seeking a skilled Night Cashier/Relief Night Auditor to provide exceptional guest service and support the hotel's operations.

Key Responsibilities:
  • Accurately handle front desk operations, including checking guests in and out, taking messages, and making reservations.
  • Post all remaining charges, room, and tax advance deposits.
  • Balance, correct, and reconcile departmental accounts and entities.
  • Complete night audit procedures as required by the property management system.
  • Distribute management and housekeeping reports as directed.
  • Compile and correlate departmental figures and related materials for daily reports.
  • Monitor lobby activity and maintain a clean and organized front desk area.
  • Read daily department emails and take action as needed.
  • Provide exceptional guest service and be available to work irregular hours, including evenings, weekends, and holidays.
  • Follow all company policies and procedures, including emergency procedures.
Requirements:
  • Fluency in English (verbal and written) is required.
  • A minimum two years' experience in a customer/guest service and/or public contact related job is desired.
  • High school diploma or equivalent is required.
  • Computer literacy with a good working knowledge of Word and Excel is essential.
  • Adaptable experience with travel industry reservation systems and hotel property management systems is required.
Benefits:
  • 401(k) Plan
  • Medical, Vision, Dental, and Life Insurance
  • Time Off benefits
  • Employee discount for stays at hotels within Sightline Hospitality's portfolio

Holiday Inn Express Waikiki Beach is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds.