Director of Revenue Cycle Operations

1 week ago


Clarksville, Arkansas, United States Johnson Regional Medical Center Full time
Job Summary

The Director of Revenue Cycle at Johnson Regional Medical Center is responsible for overseeing the efficient management of all revenue cycle functions. This leader will direct, manage, and implement programs to ensure optimal cash flow and strategic initiatives.

Key Responsibilities
  • Manage revenue cycle activities to ensure cost-effectiveness, organizational efficiency, and optimal collection rates.
  • Provide strategic direction to revenue cycle functions and their interrelation with other organizational functions.
  • Communicate revenue cycle departmental activities to senior management regarding cash flow, organizational profitability, customer service, accounts receivable results, and revenue enhancement activities.
  • Manage, communicate, and pursue enterprise accounts receivable targets.
  • Partner with payer relations/contracting to communicate payer performance trends, provide support, and align with provider adjudication of contract terms for negotiated reimbursement rates.
  • Remain up-to-date with regulatory, third-party payer, and contractual changes affecting the revenue cycle to ensure compliance.
  • Implement and manage third-party vendor relationships as necessary.
  • Develop, implement, and direct various quality initiatives to ensure continuous monitoring and improvements within the revenue cycle process.
  • Develop a structure for innovation and establish cross-departmental collaborations.
  • Model leadership behaviors and lead as a unified team to drive organizational alignment.
  • Direct the strategy, goals, and objectives of the department to align with the organization's business plan.
  • Partner with key stakeholders to interpret trends in key performance metrics, guiding management decisions for achieving periodic goals of the revenue cycle and overall financial performance.
  • Ensure that appropriate controls exist throughout the enterprise to create accountability and effective management of the organization's revenue cycle.
  • Manage and develop a results-oriented team, continuously assessing and developing an organizational structure that ensures high performance and achievement of goals.
  • Facilitate the communication, coordination, and implementation of any enterprise business process or information system impacted by regulatory, industry, third-party payers, federal, or state requirements.
  • Advocate for the desired culture in high-level planning and decision-making, focusing on performance accountability and achieving greater operational efficiencies.
  • Develop, lead, and manage a diverse team, ensuring succession and development plans are in place to achieve the company's goals.
  • Analyze operations to evaluate performance of the team in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy changes.
  • Coordinate the completion and submission of required federal and state reporting requirements.
  • In partnership with the Chief Financial Officer, maintain a current revenue cycle policy manual, providing guidance and recommendations for the establishment of internal policies regarding economic and compliance issues.
Requirements
  • Bachelor's degree in Business, Healthcare Management, or a related field preferred.
  • Five (5) years of progressive management experience in a healthcare business setting, with at least three (3) years in a related leadership role preferred.
  • Two (2) years of experience in healthcare accounts receivable, payer relations, and contracting, and/or healthcare regulation as it relates to revenue cycle preferred.
  • Certified Revenue Cycle Representative (CRCR) or Executive of Healthcare Revenue Cycle (EHRC) preferred.


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