Customer Service Representative

2 weeks ago


Guilford, Connecticut, United States Designer Brands Full time
About Us

Designer Brands is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in over 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.

We are committed to empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change. Our benefits package includes opportunities for growth and development, a collaborative work environment, and a competitive compensation package.

Job Description

This role is an exciting opportunity for individuals who enjoy working with customers and providing top-notch service. As a Customer Service Representative at Designer Brands, you will be responsible for creating a positive shopping experience for our customers.

The estimated salary for this position is $15.95 to $16.95 per hour, depending on location and experience. Benefits include opportunities for growth and development, a collaborative work environment, and a competitive compensation package.

Responsibilities and Requirements
  • Provide exceptional customer service by greeting customers, answering questions, and making recommendations.
  • Maintain a clean and organized store environment by restocking shelves, sweeping floors, and performing other tasks as needed.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Meet productivity and sales targets while providing excellent customer service.


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