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Customer Service Representative

2 months ago

Appleton, Wisconsin, United States Werner Electric Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Werner Electric Supply. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our industrial and construction customers.

**Key Responsibilities**

  • Provide technical support and solutions to customers through phone, email, and in-person interactions
  • Collaborate with sales team to identify and pursue new business opportunities
  • Develop and maintain strong relationships with customers to drive sales growth and customer satisfaction
  • Process and fulfill customer orders, including managing inventory and coordinating logistics
  • Participate in ongoing training and development to stay up-to-date on industry trends and product knowledge

**Requirements**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of customer service or sales experience in an industrial or construction setting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other software applications

**What We Offer**

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

**About Werner Electric Supply**

Werner Electric Supply is a leading distributor of electrical products and services to the industrial and construction markets. We are committed to providing exceptional customer service and support to our customers, and we are seeking a talented and motivated individual to join our team.