Security Officer

7 days ago

North Lakeport, California, United States MSCCN Full time
Job Summary:

As a Security Officer at MSCCN, you will play a vital role in maintaining a safe and secure environment for patients, visitors, and staff. This is a per diem/casual position that requires a high degree of judgment and diplomacy to work efficiently in a healthcare environment.

Key Responsibilities:

• Perform interior and exterior building and ground patrols to prevent fire, theft, misuse, and vandalism of property.
• Secure or unlock facility doors/entrances at specified times.
• Inspect all elevators and interior fire escape stairwells, reporting any identified discrepancies to the Plant Operations and Maintenance Department personnel.
• Monitor surveillance equipment, inspect buildings, equipment, garages, and access points, and prevent losses and damages by reporting irregularities.
• Respond to emergency codes, fire drills, and alarms, and provide security education and conduct fire drills for the Safety Department.

Emergent Situations:

• Respond to all emergency calls for assistance to control disorderly conduct or combative patients, potential and/or actual infant or child patient abductions, bomb threats or reports of suspicious packages, evacuation incidents, and/or chemical spills, for crowd control purposes.
• Remove and/or restrain individual(s) to a secure location and, if needed, call local authorities.
• Document in detail observations, information, occurrences, and witness statements, and assist with local authorities such as the police and fire department when needed.

Incident Reporting:

• Report unusual circumstances to the Lead Security Officer/Manager and document utilizing the appropriate Security Incident Report.
• Complete accurate, clear, and legible Security Incident Reports, documenting all steps and results.
• Prepare daily incident, traffic, parking citations, work orders, and inspection reports as they pertain to the scope and purposes of safety and security.

Customer Service:

• Provide assistance and information to patients, visitors, physicians, volunteers, students, and staff to maintain their safety, security, and good public relations.
• Act as the first point of contact regarding security assistance for staff and visitors, assist staff and visitors with lost and found items, and answer general questions related to the property or security policies and procedures.
• Identify individuals with special needs and provide appropriate assistance.

Security Officers Assigned to Acute Facilities:

• Provide a security presence within the ED for individuals, hospital personnel, County mental health personnel, and the general public.
• Accept individuals who are on a 5150 hold from law enforcement officers and work with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable prior to releasing the law enforcement officer to other duties.
• Assist to ensure the continued safety of patients, staff, and visitors, primarily using verbal intervention skills to achieve this goal, but may use physical restraint, if necessary.

Requirements:

• High school diploma or general education diploma (GED)
• Certification as a Proprietary Private Security Officer within 30 days of start date
• Valid driver's license, Class DL
• 1 year of recent relevant experience

Skills and Knowledge:

• General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Activities and Requirements:

See required physical demands, mental components, visual activities, and working conditions at the following link: Job Requirements (Documents/General/TEMPLATES (Adobe )

Job Shift:

Varied Schedule:
Per Diem/Casual Shift Hours: 8 Days of the Week:

Variable Weekend Requirements:

As Needed Benefits:

No Unions:

No Position Status:
Non-Exempt Weekly Hours: 0

Employee Status:
Per Diem/Casual Number of Openings: 3 Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $0.00 to $0.00 / hour The salary range for this role may vary above or below the posted range as determined by location. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

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