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Office Administrator Primary Care Office Brooklyn New York
2 months ago
We are seeking an experienced Office Administrator to join our team in Brooklyn, New York. As a key member of our primary care office, you will be responsible for managing the work of our clinical and non-clinical team members to ensure seamless service delivery and operational efficiency.
Key Responsibilities- Coordinate regular team meetings and provide recaps to the team
- Provide support and direction to enhance performance, skills, and knowledge of practice team members
- Troubleshoot problems such as non-working equipment, patient complaints, inefficiencies, and workplace conflicts
- Monitor time and attendance, hold team members accountable to adhering to the time and attendance policy
- Review practice reports, KPIs, and work with various departments on improvement initiatives
- Implement an effective inventory system
- Handle other duties as needed
- 5+ years of related experience in an Outpatient Healthcare setting
- Bachelor's Degree highly preferred
- Experience with eClinical Works EMR software
- Working knowledge of Medical Billing procedures
- Thorough understanding of Medical Front Office Operations, including reception/registration, scheduling, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances
- Solid problem-solving and time management skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
- Master's Degree
- EHR knowledge/experience
