Service Technician
2 weeks ago
About the Job
The Service Technician 2 at Big Tex Trailer World is responsible for delivering exceptional customer service through the repair and maintenance of trailers, truck beds, and other related products.
Key Responsibilities
- Perform routine maintenance and repairs on trailers, truck beds, and snowplows.
- Collaborate with supervisors to prioritize service schedules and ensure timely completion of tasks.
- Inspect, test, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
- Replace and repair worn and defective parts, and install new accessories.
- Conduct multi-point inspections to identify customer needs and recommend service and parts solutions.
- Communicate with customers, write and read work orders, and provide estimates and quotes for service work.
- Sell parts and service to customers.
- Assist customers with trailer hookups and perform visual safety inspections.
- Complete service paperwork and computer system entries in a timely manner.
- Maintain accurate records of service parts and submit reports to management as required.
- Assist in the maintenance of parts inventory, including purchasing and receiving parts and supplies.
Requirements
The ideal candidate will have a strong mechanical aptitude, excellent communication skills, and the ability to work independently in a fast-paced environment.
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