Service Technician

2 weeks ago


Phoenix, Arizona, United States BigTex Trailers Full time

About the Job

The Service Technician 2 at Big Tex Trailer World is responsible for delivering exceptional customer service through the repair and maintenance of trailers, truck beds, and other related products.

Key Responsibilities

  • Perform routine maintenance and repairs on trailers, truck beds, and snowplows.
  • Collaborate with supervisors to prioritize service schedules and ensure timely completion of tasks.
  • Inspect, test, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
  • Replace and repair worn and defective parts, and install new accessories.
  • Conduct multi-point inspections to identify customer needs and recommend service and parts solutions.
  • Communicate with customers, write and read work orders, and provide estimates and quotes for service work.
  • Sell parts and service to customers.
  • Assist customers with trailer hookups and perform visual safety inspections.
  • Complete service paperwork and computer system entries in a timely manner.
  • Maintain accurate records of service parts and submit reports to management as required.
  • Assist in the maintenance of parts inventory, including purchasing and receiving parts and supplies.

Requirements

The ideal candidate will have a strong mechanical aptitude, excellent communication skills, and the ability to work independently in a fast-paced environment.


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