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Warehouse Operations Manager

2 months ago

Ravenna, Michigan, United States Centerra Co-op Full time

**Job Summary:**

We are seeking a highly motivated and detail-oriented individual to join our team as a Warehouse Manager/Delivery Driver at Centerra Co-op. This role requires a strong passion for providing excellent customer service, maintaining a safe and organized work environment, and ensuring timely deliveries to our customers.

**Key Responsibilities:**

  • **Customer Service:** Maintain a positive attitude, pleasant, and service-oriented image when interacting with customers, colleagues, and management.
  • **Transaction Handling:** Process transactions, voids, markdowns, gift certificates, and tax-exempt purchases with accuracy and efficiency.
  • **Inventory Management:** Stock and count merchandise as needed to maintain a well-organized warehouse and ensure accurate inventory levels.
  • **Delivery Operations:** Safely operate a tow motor and/or electric pallet jack to load and unload products onto or from pallets, trays, racks, or shelves.
  • **Safety and Maintenance:** Maintain a clean and safe work environment, prioritize safety while driving, and perform preventative maintenance on the delivery truck.
  • **Productivity and Efficiency:** Meet daily productivity goals for the delivery truck and maintain a clean driving record.
  • **Additional Responsibilities:** Load customer vehicles, assist customers in the store, fill propane tanks, set up store displays, balance the cash drawer, and perform other tasks as assigned.

**Requirements and Skills:**

  • **Communication:** Possess excellent verbal and listening skills, with the ability to effectively communicate with customers, colleagues, and management.
  • **Problem-Solving:** Demonstrate strong problem-solving skills, attention to detail, and the ability to follow up on tasks and responsibilities.
  • **Physical Demands:** Be able to lift, push, pull, and down-stack products weighing up to 500 pounds, with frequent bending, stooping, and standing.

**Company Culture:** Centerra Co-op values teamwork, humility, and a commitment to excellence. We strive to create a positive and supportive work environment that fosters growth and development for our employees.