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Customer Support Associate

2 months ago

Citrus Heights, California, United States 3rd Degree Solutions Full time
Job Overview

We are a reputable residential sales firm dedicated to providing top-notch customer acquisition and sales services to our clients. Our team is passionate about connecting our clients with potential customers through direct engagement in the local community.

Key Responsibilities
  • Assist with preparing and presenting sales materials, giving presentations to customers, and addressing customer inquiries to help facilitate successful enrollments.
  • Participate in training sessions and workshops designed to enhance your understanding of our clients, sales techniques, and effective customer engagement strategies.
  • Collaborate with experienced sales managers to learn from their expertise, seek guidance, and contribute to team discussions and strategy development.
  • Assist in managing customer inquiries, concerns, and feedback to ensure a high level of customer satisfaction.
  • Assist in maintaining accurate records of customer interactions, transactions, and sales activities.
Requirements
  • Bachelor's degree in Business, Marketing, Entrepreneurship or related field (preferred but not mandatory).
  • Strong interpersonal and communication skills, both written and verbal.
  • Self-motivated with a strong desire to learn and grow in the residential sales industry.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite and CRM software is a plus.
  • Prior customer service or sales experience is advantageous but not required.
  • Enthusiastic, positive attitude and a genuine passion for real estate and sales.
What We Offer
  • Comprehensive training and mentorship from experienced professionals.
  • Opportunity to develop a rewarding career in management.
  • Competitive compensation package with performance-based incentives.
  • Access to valuable industry insights and networking opportunities.
  • Collaborative and supportive work environment.