Retail Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities:
• Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
• Operate front-end equipment, including cash registers, and process member purchases accurately and efficiently.
• Maintain a clean and organized store environment, including the sales floor and checkout areas.
• Collaborate with colleagues to achieve sales goals and promote the company's products and services.
• Stay up-to-date on company policies, procedures, and promotions to provide accurate information to members.
Requirements:
• High school diploma or equivalent required; prior retail experience preferred.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Ability to work in a fast-paced environment, with a strong attention to detail and accuracy.
• Physical stamina to stand for long periods, lift up to 25 pounds, and move quickly around the store.
What We Offer:
• Competitive hourly wage, with opportunities for performance-based incentives and bonuses.
• Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
• Paid time off, including vacation, sick leave, and holidays, with opportunities for advancement and professional growth.
Why Join Our Team?
• Be part of a dynamic and supportive team environment, with opportunities for growth and development.
• Enjoy a competitive compensation package and comprehensive benefits, with opportunities for advancement and professional growth.
• Make a positive impact on the lives of our members, while driving sales growth and contributing to the success of our company.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Sam's Club.
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