Full Time Collector

1 week ago


Memphis, Tennessee, United States Independent Bank Full time
Job Summary

We are seeking a highly skilled and motivated Full Time Collector to join our team at Independent Bank. As a Full Time Collector, you will be responsible for collecting on past due installment loans through automatic dialer and utilizing daily contact and skip tracing efforts.

Key Responsibilities

  • Collect on past due installment loans through automatic dialer and daily contact efforts.
  • Utilize skip tracing efforts to locate and contact customers.
  • Develop and maintain on-going customer relationships.
  • Negotiate payment arrangements with customers.
  • Advise customers of their responsibilities under loan contracts and provide individual counseling on acceptable and convenient payment arrangements.
  • Collectors must adhere to all Bank policies, procedures, and all compliance regulations.

Requirements

  • 1-2 years prior collections experience required.
  • High School Diploma or Equivalent, some college preferred.
  • Ability to multi-task.
  • Excellent verbal and written skills.
  • Ability to prioritize in a fast-paced, high-volume environment with minimal supervision.
  • Bilingual (English & Spanish) preferred, but not required.
  • Basic PC skills with working knowledge of Microsoft Word and Excel.

Equal Employment Opportunity

Independent Bank is an EO/AA Employer M/F/Vets/Disabled.


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