Full Time Collector
1 week ago
We are seeking a highly skilled and motivated Full Time Collector to join our team at Independent Bank. As a Full Time Collector, you will be responsible for collecting on past due installment loans through automatic dialer and utilizing daily contact and skip tracing efforts.
Key Responsibilities
- Collect on past due installment loans through automatic dialer and daily contact efforts.
- Utilize skip tracing efforts to locate and contact customers.
- Develop and maintain on-going customer relationships.
- Negotiate payment arrangements with customers.
- Advise customers of their responsibilities under loan contracts and provide individual counseling on acceptable and convenient payment arrangements.
- Collectors must adhere to all Bank policies, procedures, and all compliance regulations.
Requirements
- 1-2 years prior collections experience required.
- High School Diploma or Equivalent, some college preferred.
- Ability to multi-task.
- Excellent verbal and written skills.
- Ability to prioritize in a fast-paced, high-volume environment with minimal supervision.
- Bilingual (English & Spanish) preferred, but not required.
- Basic PC skills with working knowledge of Microsoft Word and Excel.
Equal Employment Opportunity
Independent Bank is an EO/AA Employer M/F/Vets/Disabled.
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