Member Experience Specialist

3 weeks ago


Eden Prairie, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time
Join Our Team

We are seeking a highly motivated and detail-oriented individual to join our team as a Fitness Club Representative at Planet Fitness - PF Baseline Fitness. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless member experience.

About the Role:

  • The ideal candidate will possess excellent communication and problem-solving skills, with a focus on providing prompt and accurate responses to member inquiries.
  • Responsibilities include handling front desk activities, updating member accounts, and maintaining a clean and organized workspace.

Benefits:

  • A competitive estimated salary range of $38,000 - $52,000 per year based on experience and location.
  • Free uniforms and wellness resources.
  • Opportunities for advancement and employee recognition program.

Requirements:

  • A minimum of 18 years old with a high school diploma or equivalent.
  • Previous customer service experience or basic computer skills.
  • Ability to work flexible hours, including nights and weekends.],


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