Customer Operations Specialist

3 weeks ago


Mooresville, North Carolina, United States Carolina Precision Technologies Full time
Job Title: Customer Operations Representative

Carolina Precision Technologies is seeking a highly skilled Customer Operations Representative to oversee all aspects of sales and customer relationships. As a key member of our team, you will be responsible for driving new business development, managing existing customer relationships, and ensuring seamless communication with our customers.

Key Responsibilities:
  • Develop and execute sales strategies to drive new business growth and expand existing customer relationships.
  • Manage customer interactions, including sales calls, emails, and meetings, to ensure timely and effective communication.
  • Review and verify purchase orders to ensure accuracy and compliance with customer requirements.
  • Collaborate with the production team to prioritize customer needs and ensure timely delivery of products.
  • Conduct sales analysis and reporting to identify trends and areas for improvement.
  • Maintain accurate customer profiles and activity files to ensure effective customer management.
  • Develop and maintain relationships with customers to identify new business opportunities and expand existing relationships.
Requirements:
  • Bachelor's degree or equivalent in a related field.
  • 3+ years of experience in a manufacturing environment, preferably in sales or customer service.
  • Proficient in Microsoft Office Suite and Infor Visual.
  • Knowledge of the medical and aerospace industries is a plus.

At Carolina Precision Technologies, we offer a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and results-driven individual with a passion for sales and customer relationships, we encourage you to apply for this exciting opportunity.



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