Customer Service Representative

3 weeks ago


La Marque, Texas, United States Sam's Club Full time

Job Summary: As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to assist members with purchasing decisions, locate merchandise, and resolve any issues they may have.

Key Responsibilities:

  • Provide customer service by assisting members with purchasing decisions
  • Locate merchandise and ensure it is available for members
  • Resolve member issues in a timely and professional manner
  • Promote Sam's products and services to members
  • Assist members with transactions using registers or self-checkout areas

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and operating a register
  • Ability to work a variety of shifts, including weekends and holidays

About Sam's Club: Sam's Club is a membership-based warehouse club that offers a wide selection of products at discounted prices. We are committed to providing our members with exceptional customer service and a positive shopping experience.



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