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Team Lead

2 months ago

Bentonville, Arkansas, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints
  • Assist management with supervising associates, training, and development
  • Communicate effectively with members, associates, and management to ensure seamless operations
  • Monitor and maintain store appearance, including zoning, merchandise arrangement, and cart management
  • Process transactions, handle claims and returns, and maintain accurate accounting records
  • Develop and implement processes to meet business needs, including analyzing data and identifying improvement opportunities
  • Ensure compliance with company policies, procedures, and standards of ethics and integrity
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
What We Offer

At Sam's Club, we offer competitive pay, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at

The hourly wage range for this position is $20.00 to $28.00

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.