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Facility Solutions Manager
2 months ago
We are seeking a highly skilled and motivated Facility Solutions Manager to join our team at City Wide Facility Solutions in Omaha, NE.
Key Responsibilities- Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
- Formulate and manage an effective service strategy, and schedule tailored to each client.
- Negotiate and enter into agreements with clients for additional services, determine pricing, staffing, and logistics.
- Manage all Contractor relationships, including interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
- Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
- Supervise and direct Night Managers to ensure the client's strategy is executed and all services are performed correctly.
- Ensure adequate internal and external staffing needs to service clients.
- Promote the sale of, procure, and monitor supplies for clients.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
- High School diploma required, bachelor's degree highly desirable.
- Highly detail-oriented and excellent follow-through on commitments.
- Must be driven, self-motivated/self-starter, and good at problem-solving.
- Positive and out-going personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Must have reliable transportation.
We offer a competitive starting salary of $50,000.00, three (3) weeks of PTO, health insurance, car allowance, phone allowance, commission opportunities, and bonuses.
No cap on commissions.
