Housekeeping Associate

2 weeks ago


Huntington, West Virginia, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at the Doubletree by Hilton Huntington. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and quality in our public spaces.

Key Responsibilities
  • Clean and service assigned public spaces, including lobbies, corridors, and meeting rooms, to ensure a clean and welcoming environment for our guests.
  • Handle guest complaints and concerns in a professional and courteous manner, ensuring guest satisfaction and resolving issues promptly.
  • Maintain accurate records of cleaning schedules and tasks, and report any maintenance deficiencies or guest requests to management.
  • Ensure the confidentiality and security of all guest rooms and hotel areas.
  • Participate in deep cleaning and seasonal cleaning functions as scheduled, and complete additional tasks as assigned by management.
Requirements
  • Minimum one year of cleaning experience, with previous hotel experience preferred.
  • Ability to communicate effectively with guests, management, and co-workers to ensure understanding and resolve issues.
  • Knowledge of proper chemical handling and safety procedures.
  • Bilingual English/Spanish a plus.


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