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Assistant Manager

2 months ago

Norfolk, Virginia, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing a high-performing team.

Key Responsibilities:

  • Train and develop team members to ensure they have the skills and knowledge needed to provide exceptional customer service and achieve sales goals.
  • Delegate tasks and responsibilities to team members and provide guidance and support as needed.
  • Monitor and control labor costs by effectively scheduling and managing team members.
  • Ensure that all team members are aware of and adhere to company policies and procedures.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  • Identify and address any issues or concerns that may impact team performance or customer satisfaction.

Requirements:

  • 2+ years of experience in a management or leadership role in the food service industry.
  • Proven track record of success in leading and developing high-performing teams.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.