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Printer Technician

2 months ago

Memphis, Tennessee, United States Novatech Inc. Full time
Job Overview

Novatech Inc. is a leading provider of managed office solutions, offering a comprehensive portfolio of IT, print, cloud, and security services to organizations across the country. We are expanding our operations nationwide and seeking a skilled Field Service Technician to support our clients in the greater Memphis market.

Key Responsibilities
  • Provide technical diagnostics and repair services to existing client accounts
  • Perform preventative maintenance and repair services on office equipment
  • Maintain a rapport with clients by examining complaints and suggesting viable solutions
  • Document service and installation actions by entering data and completing reports
  • Collaborate with dispatchers, service managers, and other customer service staff to ensure seamless service delivery
  • Stay up-to-date with industry developments by participating in educational opportunities and reading professional publications
Requirements
  • Minimum 2 years of hands-on experience servicing copiers
  • Experience working on Canon, Konica Minolta, HP, and/or Xerox office products
  • CompTIA A+ or Network + certifications a plus but not required
  • A mechanical or electrical aptitude
  • Factory training or applicable certifications are preferred
  • A valid driver's license
Benefits
  • Market competitive salary based on experience
  • Mileage reimbursement program
  • Comprehensive benefit package including medical, prescription, dental, vision, life insurance, and other supplemental coverage
  • 401(k) plan with matching company contribution
  • Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays, and Parental Leave
  • $300 per year to contribute to achieving your personal wellness and fitness goals
  • Employee Recognition Programs
Equal Employment Opportunity

Novatech Inc. provides equal employment opportunities to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.