Front Counter Representative

7 days ago


Austin, Texas, United States Thomas Printworks Full time
Job Overview

Thomas Printworks is a privately held diversified printing services company looking for a skilled Front Counter Representative to join our team in Austin, Texas. As a key member of our front counter team, you will play a critical role in creating a positive and memorable experience for our clients.

The successful candidate will have strong customer service skills, be detail-oriented, and able to multitask effectively. They will also be proficient in using computer systems and have basic math skills.

Responsibilities:

  • Provide exceptional customer service to clients visiting our front counter.
  • Assist customers in placing orders and preparing work order forms.
  • Process payments and reconcile cash and credit card transactions.
  • Troubleshoot issues with orders and resolve customer complaints.
  • Communicate effectively with colleagues and management.

Benefits: Our compensation package includes an estimated salary range of $40,000 - $50,000 per year, comprehensive health benefits, paid time off, employee discounts, and opportunities for professional growth and development.



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