Customer Service Specialist
3 weeks ago
About the Opportunity
We are seeking a Customer Service Specialist to join our team in Apparel Department. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and working collaboratively with other associates to achieve sales goals.
Key Responsibilities
- Provide exceptional customer service by answering questions, offering product recommendations, and resolving customer concerns
- Maintain a high level of product knowledge to effectively assist customers with their purchases
- Ensure that the sales floor is always clean, organized, and well-stocked
- Process customer transactions accurately and efficiently
- Work collaboratively with other associates to achieve sales goals and maintain a positive work environment
Requirements
- High school diploma or equivalent required; some college education preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer
- A competitive hourly wage of $15.00-$26.00 per hour, based on experience and location
- Opportunities for advancement and professional growth within the company
- A comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and holiday pay
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