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IT Sr. Solutions Architect

2 months ago


Malvern, Arkansas, United States Saint-Gobain North America Full time
About the Role

We are seeking a highly skilled IT Sr. Solutions Engineer to lead the design and configuration of our technology initiatives, providing industry best practices around force.com technologies and beyond.

Key Responsibilities
  • Lead Salesforce Configuration Initiatives: Direct the Salesforce configuration initiatives for projects and incidents, working independently or with peers in Sales, Service, Marketing Cloud, and Experience Cloud.
  • Develop Road Maps: Work with cross-functional teams and management to develop road maps to transition to the future state for converting process builders and leverage flows for existing Salesforce instances.
  • Improve Business Performance: Contribute towards the goal of improving business performance through enterprise solutions and capabilities, such as Salesforce Lightning Connect, Salesforce Marketing Connect, custom metadata management, and data integration from ERP systems.
  • Oversee Force.com Configuration Activities: Oversee and aid team members in force.com configuration activities, including data modeling, data transformation, and Salesforce.com reporting and dashboard development in the Lightning framework.
  • Incident Management: Provide oversight for all incidents and recommend optimization for all business units.
Requirements
  • Education and Experience: Bachelor's degree or relevant experience in the required field, 8+ years of information technology experience with significant business exposure on development and configuration activities in force.com.
  • Certifications: Salesforce Certified Administrator + Platform App Builder (Lightning).
  • Industry Knowledge: Knowledge of industry trends is preferred, Agile experience is preferred.
  • Technical Skills: Required technical skills around force.com architecture, good working knowledge of Sales, Service, and Marketing Cloud, including IP Warming, Email campaign configuration, sender authentication package, To and from domain management, Sales and Service Cloud Integration into ERP technologies such as SAP or Oracle ERP.
  • Integration Experience: Required exposure to Integrations to and from internal portals to Salesforce.
  • Soft Skills: Strong team building and think outside of the box mentality, ability to develop relationships with peers and cross-functional teams, and explain technical concepts to non-technical business users.
  • Deep Expertise: Deep expertise in SFE configuration concepts and being able to come up with solutions as needed.
  • Requirements Elicitation: Experience in requirements elicitation, solution design, development, and deployment of force.com change sets.
  • Console Configurations: Experience in Sales and Service console configurations in the Lightning framework.
About Saint-Gobain North America

We are a leading building materials company with a commitment to innovation, sustainability, and customer satisfaction. Our company encourages diversity and inclusion in all its forms, and our products make the world a more beautiful, safer, and sustainable home.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.