Desktop Support Specialist

1 week ago


Big Lake, Texas, United States Ovation Workplace services Full time
Job Role – Desktop Support Technician

Are you a skilled technical professional looking for a challenging role? We have an exciting opportunity for a Desktop Support Technician to join our team at Ovation Workplace services.

Job Summary

As a Desktop Support Technician, you will be responsible for providing day-to-day local and remote desktop support, receiving inbound calls, answering questions, troubleshooting, and documenting steps performed to resolve challenges with hardware, software, and application issues.

Key Responsibilities

  • Provide technical support for desktop hardware and software issues
  • Respond to inbound calls and emails from users
  • Troubleshoot and resolve technical issues in a timely manner
  • Document all technical issues and resolutions
  • Collaborate with other teams to resolve complex technical issues

Requirements

To be successful in this role, you will need:

  • Excellent technical skills and knowledge of desktop hardware and software
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with help desk software and tools

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and skilled technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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