Guest Experience Lead

1 month ago


Clermont, Florida, United States McDonald's Full time
Guest Experience Leader

We're looking for a talented Guest Experience Leader to join our team at McDonald's. As a key member of our restaurant team, you'll play a vital role in ensuring our guests have an exceptional dining experience.

Key Responsibilities:
  • Lead the guest experience by checking in with guests and ensuring they're enjoying themselves
  • Be the solution by handling guest concerns and providing a resolution to their satisfaction
  • Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
Requirements:
  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

We're committed to providing a safe and inclusive work environment for all employees. If you're passionate about delivering exceptional guest experiences and have a strong work ethic, we encourage you to apply.

McDonald's is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to providing reasonable accommodations for applicants with disabilities. If you require assistance with the application process, please contact us.

We're taking proactive steps to ensure the safety of our employees and guests during the COVID-19 pandemic. Our restaurants are following deep cleaning procedures and adhering to social distancing guidelines.



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