Pharmacy Manager

5 hours ago

Haines City, Florida, United States Walgreens Full time
Job Description:

Job Summary:

As a Pharmacy Manager at Walgreens, you will be responsible for providing exceptional patient care and leading a team of pharmacy professionals to deliver high-quality services. You will oversee the daily operations of the pharmacy, ensuring compliance with regulatory guidelines and company policies. Your expertise in pharmacy operations, clinical services, and business development will drive growth and improve patient outcomes.

Key Responsibilities:

Patient Experience:

• Engage patients by greeting them and offering assistance with products and services.

• Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.

• Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.

Operations:

• Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.

• Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

People & Performance Management:

• Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.

• Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.

• Manages pharmacy staff performance by overseeing the training of pharmacy staff and conducting formal performance reviews.

Business Performance Management:

• Analyzes performance data including pharmacy financials, customer service, and inventory.

• Manages pharmacy asset protection activities and oversees inventory management.

• Identifies pharmacy performance trends and opportunities for improvement.

Preferred Qualifications:

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.

• At least 6 months pharmacy experience with Walgreen Co.

• An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file.

Equal Opportunity Employer:

Walgreens is an Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.

Pay Transparency:

The current salary range for this position is $128,310 - $188,370. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

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